MamaApp UAE – Warranty Policy

This Limited Warranty is non-transferable and applies only to customers who purchased products through ae.mamaapp.co.

To claim warranty service, please provide the original invoice along with the MamaApp Warranty Certificate issued at the time of purchase.

✅ Regular Warranty Coverage

  • Applies to products specifically mentioned in the Warranty Certificate.

  • Covers manufacturing defects only.

  • The warranty period is clearly stated on the certificate provided with the product.

❌ Warranty Exclusions

  • Items purchased under promotional offers or clearance sales are not eligible for return or exchange.

  • This warranty does not cover:

    • Damage due to misuse, improper storage, or operation beyond intended use.

    • Normal wear and tear of parts, scratches, rust, or aging from regular use.

    • Use of unauthorized accessories or failure to follow the manufacturer’s instructions.

    • Damage from accidents, exposure to unsuitable environments, or improper maintenance.

    • Products that have been repaired, dismantled, or modified by unauthorized personnel.

    • Consumable parts or fabric components (e.g. seat covers, cushions, pads) that naturally wear over time.

For any warranty-related inquiries, please contact us at email@mamaapp.co — we're happy to help!